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Welcome to our FAQs page. We've compiled answers to common questions about Fashion West, our products, and services. If you have a question that isn't addressed here, please don't hesitate to contact us for further assistance.

Ordering and Shipping

To place an order, simply browse our website, select the items you’d like, add them to your cart, and proceed to checkout. Follow the prompts to complete your order.

We accept a variety of payment methods, including major credit cards and PayPal.

Shipping times may vary, but typically, orders are delivered within 14 – 21 days. For more details, please refer to our Shipping and Returns Policy.

Returns and Exchanges

To initiate a return or exchange, please contact our customer support team for guidance. We’ll provide you with a Return Merchandise Authorization (RMA) number and instructions.

Personalized or customized items are generally non-returnable. However, if the item is damaged or defective, please reach out to us, and we’ll assist you accordingly.

Product Information

We provide a size guide on each product page to help you choose the right size. If you have specific questions, please contact us for further assistance.

We make every effort to ensure that product images and descriptions are accurate. However, there may be slight variations due to factors like screen settings and lighting.

Contact and Support

You can reach our customer support team via email at [support @ fashionwest dot(.) store ] or use our contact us page.

Our customer support team is available during business hours. We’ll respond to your inquiries as quickly as possible.

Privacy and Security

We take data privacy seriously. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

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